AI OPERATIONS — FREIGHT FORWARDERS & CUSTOMS BROKERS

Your team stopsre-keying PDFs.Your files keepmoving.

PortMark turns the documents flooding your inbox — commercial invoices, packing lists, arrival notices — into entries inside Magaya, CargoWise, or GoFreight. Your people approve. AI types. Nothing goes out without a human eye.

DEMO — INVOICE → MAGAYA IN 90 SECONDS

CHEYENNE, WY (US) · LAHORE (DELIVERY CENTER) · AN INMARK COMPANY · 40+ AUTOMATIONS SHIPPED ACROSS INMARK GROUP · SOC 2-ALIGNED CONTROLS

20–40 MIN

TYPED AWAY PER SHIPMENT FILE, TODAY

$5,000

THE ISF LATE-FILING FINE WE HELP YOU NEVER PAY

$150–300/DAY

DEMURRAGE PER CONTAINER PAST LAST FREE DAY

14 DAYS

PAID PILOT, MEASURED IN HOURS SAVED, OR REFUNDED

[ 01 / THE PROBLEM ]

Your ops team is a typing pool with a logistics license.

Every morning the inbox holds 100+ emails from overnight Asia. Pre-alerts with invoices and packing lists to key into the TMS, line by line. Fifteen “where’s my container?” threads. An arrival notice with a last free day nobody logged. Your coordinators didn’t join this industry to re-type PDFs — and every hour they type is an hour they’re not moving files, quoting freight, or answering the customers who pay you.

A COORDINATOR’S DAY

Re-keying documents into TMS60–70%
Status update emails15–20%
Actual coordinationWHAT'S LEFT

[ EXHIBIT A / INVOICE → TMS, NO HANDS ]

FILE PM-4471 · 000%

COMMERCIAL INVOICE — PDFPRE-ALERT · 06:42

SHIPPERSHENZHEN COTTON WORKS CO., LTD
INVOICE NO.CI-88213
CONTAINERMSKU 883120-1 · 40HC
CARGO VALUEUSD 48,900.00
MAGAYA — NEW SHIPMENT (DRAFT)IDLE
SHIPPER
INVOICE NO.
CONTAINER
CARGO VALUE
AWAITING DOCUMENTS

KEEP SCROLLING — THE FILE MOVES ITSELF

THIS IS DOCPILOT →

[ 03 / HOW IT WORKS ]

STEP 01

OPS AUDIT

We map your document flow for one week. You get a written teardown of where hours and dollars leak. Free, 45 minutes of your time.

STEP 02

14-DAY PILOT

We automate one workflow — usually DocPilot — on live files. We measure minutes per file, before and after. Miss the agreed target: full refund.

STEP 03

SCALE

Add systems one at a time. Pay monthly. Cancel with 30 days' notice — though the point is you won't want to.

See the full pilot
LIVE FILE BOARD
PM-4471CNSHA → USLAXDOCS RECEIVED
PM-4472VNSGN → USHOUDRAFT IN TMS
PM-4468INNSA → USNYCENTERED
PM-4474CNNGB → USSAVEXTRACTING
PM-4465THLCH → USSEAHUMAN APPROVED

[ 04 / WHY PORTMARK ]

We only do freight. That’s the feature.

01

Fluent in your stack.

Magaya, CargoWise, GoFreight, Descartes, email, Excel. We build inside the systems you already run — no rip-and-replace, no new portal for your customers.

02

Human-in-the-loop, always.

AI drafts, your people approve. On customs work, your licensed broker reviews and files — we prepare, we never practice customs business.

03

Built like an ops team, priced like software.

You're not buying a chatbot. You're buying files-per-head. We report hours saved per file, monthly, in writing.

SYSTEMS WE WORK INSIDEMAGAYACARGOWISEGOFREIGHTDESCARTESTERMINAL49GMAIL / OUTLOOKEXCEL

FILES / MONTH × MINUTES / FILE × COORDINATOR $ / HR

Run your own numbers.

Files per month × minutes per file × what you pay a coordinator. See what typing costs you.

Open the ROI Calculator

[ 05 / QUESTIONS OWNERS ASK ]

Straight answers.

ANYTHING ELSE — ASK ON THE AUDIT CALL

No. We remove the typing so the same team moves more files. Most clients grow volume without the next hire.

NDA before we see anything. DPA standard. Encrypted in transit and at rest. Your data never trains public AI models. Full details on the Security page.

No — and be wary of anyone offshore who says yes. We prepare ISF and entry data; your licensed customs broker reviews and files. That's the compliant way, and the only way we work.

Pilots from $1,500 setup + monthly per system. Most clients run $1,200–$3,000/mo depending on file volume and systems. Per-file pricing available. Exact quote after the Ops Audit.

Pilot live within 10 business days of document access. Measured results by day 14.

The pilot has a written target (minutes saved per file). Miss it, refund. That's the whole risk.
PILOT SLOTS — Q3: 3 OPEN

Book a Freight Ops Audit.

45 minutes. We map your document flow and show you the leak, in dollars. No deck, no fluff.

Book a Freight Ops Audit

REPLIES WITHIN ONE US BUSINESS DAY